IntakeFlow is an automated lead capture and follow-up system built for home service contractors. It responds to every lead in under 60 seconds, books calls on your calendar, follows up automatically, and requests Google reviews after completed jobs.

How does the missed call text-back work?

When someone calls and you miss it, IntakeFlow fires an automatic text message back within 30 seconds so you never lose a lead to a competitor.

How fast does IntakeFlow respond to a new lead?

Under 60 seconds — every time, automatically. Responding within 5 minutes makes you 100x more likely to close the job.

What lead sources does IntakeFlow work with?

Google, Facebook Ads, website forms, referrals, truck QR codes, and yard signs — all feeding into one unified dashboard.

Does IntakeFlow require a monthly subscription?

No. One-time setup fee, then just $37/month hosting. Optional $97/month support plan available.

Can IntakeFlow get me more Google reviews?

Yes. After a job is complete, IntakeFlow automatically texts the customer a direct link to your Google Business Profile.

Web Services Agreement — Giving Back by Design Inc.

← View Proposal

IntakeFlow Systems

systems

Starkey Roberson

support@intakeflow.systems

+1 (252) 888-6231

Agreement Between

Giving Back by Design Inc.

and IntakeFlow Systems

Dated: April 21, 2026

Web Services Agreement

This agreement is entered into between IntakeFlow Systems ("Provider") and Giving Back by Design Inc. ("Client"), effective as of the date signed below. Please read all terms carefully before signing.

1. Scope of Work

IntakeFlow Systems ("Provider") agrees to design, develop, and deliver a custom website for Giving Back by Design Inc. ("Client") as described in the accompanying Proposal dated April 21, 2026. The scope includes all features explicitly listed in the approved proposal. Any features, pages, or functionality not listed in the proposal are considered out of scope and subject to a separate written change order and additional fees.

2. Payment Terms

A non-refundable deposit of 50% of the total project cost is due upon signing this agreement to reserve the Client's build slot. The remaining 50% balance is due upon project completion, prior to the final site being made live. Invoices are due within 7 days of receipt. Late payments are subject to a 1.5% monthly fee. Promotional pricing is valid only when the deposit is received before the expiration dates stated in the proposal.

3. Project Timeline

Provider will begin work within 5 business days of receiving the signed contract and deposit. Estimated delivery of the completed site is 3–6 weeks from project start, depending on Client's responsiveness in providing content, feedback, and approvals. Timelines are contingent on timely communication — delays caused by the Client do not constitute a breach by Provider.

4. Revisions

This agreement includes two (2) rounds of revisions during the build process. A revision round consists of a consolidated list of changes submitted in a single communication. Additional revision rounds beyond the two included are billed at $75/hour. Revision requests must be submitted within 14 days of delivery; after that period, the project is considered accepted.

5. Client Responsibilities

Client agrees to provide all necessary content (text, images, logos, branding assets) within 10 business days of project kickoff. Provider may generate placeholder content to move the project forward, but final content is the Client's responsibility. Client must designate a single point of contact for all communications and approvals. Failure to provide content or timely feedback may result in project delays at no fault of the Provider.

6. Hosting & Monthly Services

Following site launch, Client agrees to pay the applicable monthly hosting fee ($14.99/month or $97/month) to keep the site live, maintained, and backed up. Monthly services begin on the date the site goes live. Provider reserves the right to take the site offline if the monthly fee is unpaid for more than 30 days. Taking the site offline does not constitute a breach of this agreement. Client data is retained for 60 days after service termination before deletion.

7. Ownership & Intellectual Property

Upon receipt of final payment in full, Client owns all custom design assets and content created specifically for this project. Provider retains ownership of any proprietary frameworks, tools, or code libraries used in the build. Provider retains the right to display the completed project in its portfolio and marketing materials unless Client objects in writing within 30 days of site launch. Sites built under the $250 promotional rate include a "Powered by IntakeFlow" footer attribution, which may not be removed without upgrading to standard pricing.

8. Third-Party Services

Client is responsible for all costs associated with third-party services, including but not limited to domain registration, Givebutter platform fees, and any external API subscriptions. Provider is not responsible for outages, pricing changes, or policy changes made by third-party platforms. Provider will use commercially reasonable efforts to integrate approved third-party services but cannot guarantee uninterrupted functionality.

9. Confidentiality

Both parties agree to keep confidential any proprietary business information shared during this engagement. This includes, but is not limited to, pricing structures, internal processes, donor data, and strategic plans. This obligation survives termination of this agreement.

10. Termination

Either party may terminate this agreement with 14 days' written notice. If Client terminates after work has begun, the deposit is non-refundable and Client owes for all work completed to date, billed at $75/hour. If Provider terminates without cause, Provider will refund the deposit minus a pro-rated fee for work completed. Termination does not relieve either party of confidentiality obligations.

11. Limitation of Liability

Provider's total liability under this agreement shall not exceed the total amount paid by Client for the current project. Provider is not liable for indirect, incidental, or consequential damages, including lost revenue, lost data, or business interruption. Provider makes no guarantees regarding search engine rankings, website traffic, lead generation, or donation outcomes resulting from the work delivered.

12. Dispute Resolution

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails within 30 days, disputes shall be resolved through binding arbitration in Nash County, North Carolina, under the rules of the American Arbitration Association. This agreement is governed by the laws of the State of North Carolina.

13. Entire Agreement

This contract, together with the accompanying Proposal, constitutes the entire agreement between the parties and supersedes all prior communications, representations, or agreements. Modifications must be in writing and signed by both parties. If any provision of this agreement is found unenforceable, the remaining provisions remain in full effect.

Electronic Signature

By signing below, you confirm that you have read, understood, and agree to all terms of this Web Services Agreement on behalf of Giving Back by Design Inc..

Full Name *

Title / Role *

Email Address *

I have read and agree to all terms of this Web Services Agreement. I confirm I am authorized to sign on behalf of Giving Back by Design Inc..

Your electronic signature is legally binding and a confirmation will be emailed to you.

Starkey Roberson · support@intakeflow.systems · +1 (252) 888-6231